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FAQ

Product Questions:

What is Maltose?

Maltose is an all-natural sweetener made from fermented grains used since Ancient Chinese times. It is 50% less sweet than normal table sugar and possesses high levels of fiber and potassium. It is the main and only sweetener in our milk bites and often considered just as, if not more, healthy than honey.

Are all your ingredients Non-GMO?

Yes, we only use non-GMO ingredients and are working on obtaining Non-GMO project verified certification.

Are all your ingredients Vegetarian/Vegan?

Our products are vegetarian, but NOT vegan as they do contain milk, butter, and egg whites.

What is the shelf life of Numa Milk Chews?

Our chews are shelf-stable as we use milk powder. They are best consumed within 6 months.

Where are Numa Milk Snacks made?

        Numa Milk Snacks are proudly handmade in the USA.

Allergy Questions:

What are your official allergen statements?

Original: Contains milk, peanuts, and egg whites.

Are your products gluten-free?

Yes - our chews have been tested by a laboratory and confirmed to contain < 5.0 ppm. 

Are they dairy free?

No – Numa's chews contain milk and butter.

Do your products contain nuts?

Yes – Numa's chews contain nuts and seeds including peanuts, almonds, sesame and walnuts. 

Orders, shipping and delivery:

How long should I expect until I get my snacks?

For ground shipments in the US, please allow 5-7 business days for delivery. Orders after 3pm EST generally will not ship until the next business day.

Please note our milk snacks have a tendency to melt during shipping in extreme temperatures (more than 90 degrees). Packages that are left out in the sun or require multiple delivery attempts have the highest likelihood of melting – we appreciate your help in ensuring the smoothest delivery process possible.

Do you ship internationally?

We do not ship internationally at this point, but we hope to change that soon!

Do you accept returns/issue refunds?

We do not accept returns, but if you have a problem with your order, please email us at hello@numafoods.com and we will see what we can do!

What if I want to order a lot of Milk Chews?

If you have a big order for a wedding, birthday party, school event, or just really love our chews, please email us at hello@numafoods.com for a bulk order discount.

How do I become a wholesaler or affiliate?

Please email us at hello@numafoods.com or affiliates@numafoods.com